Mercure Bristol Grand Hotel

ex. The Grand Hotel/Thistle Hotel Bristol

Broad Street Bristol, , Bristol, United Kingdom, BS1 2EL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Bristol Grand Hotel

Free Wi-Fi
Parking

GBP 8.50 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Back massage

Reflex massage

Head massage

Full body massage

Beauty treatment

Steam room

Turkish bath

Solarium

Treatment room

Overview

Offering 182 luxury rooms, Mercure Bristol Grand Hotel features a leisure club, a hot tub and a health club. Built in 1869 and remodeled in 2011, the comfortable hotel combines traditional architecture and modern facilities.

The hotel lies close to Bristol Zoo Gardens, King's Weston Roman Villa and The Clifton Arcade. The property is located within a 10-minute walk to the center of Bristol.

The vicinity of a river and a harbour as well as quick access to a zoo and a circus set the hotel apart.

Mercure Bristol Grand Hotel is within a 15-minute drive to Bristol airport.

Rooms

Rooms at Mercure Bristol Grand Hotel feature modern touches such as climate control, a work desk, LCD flat panel TV, a private safe and a fridge. Some rooms overlook the city. Offering a Victorian interior, the rooms are fitted with contemporary furnishings and an electric kettle, a stove and a dishwasher for self-catering.

Eat & Drink

Guests will enjoy delicious meals at the lounge restaurant serving European cuisine. Tea and coffee are offered in the garden bar. Serving an array of dishes, Full Court Press Specialty Coffee and San Carlo are just 50 meters away.

The hotel offers a full breakfast at the price of GBP 14.95 per person per night. 

Services

Guests can use bicycle rental services on site.

Relax

Providing a sauna, a spa center and a steam room along with Turkish steam bath, full body massage and reflex massage, Mercure Bristol Grand Hotel ensures guests a pleasant stay. On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 8.50 per day.

Year renovated:   2011.  Number of floors:   4.  Number of rooms:   182.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Beauty salon
  • Lobby

Sports & Fitness

  • Fitness center
  • Sports trainer
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Sink
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Bristol Grand Hotel Bristol location
Show big map »

Hotel Address:

Broad Street Bristol, , Bristol, United Kingdom, BS1 2EL

Get directions
City Center
  • Bristol
    200 m
Airports
Train Stations
  • Bristol Temple Meads Station
    1.1 km
  • Bristol Temple Meads
    1.1 km
  • Bus stop
    300 m
Restaurants
  • Full Court Press Specialty Coffee
    20 m
  • Tyrells Restaurant @ Thistle Hotel Bristol (cuisine: British)
    40 m
Parks
  • Castle Park
    190 m
  • College Green
    520 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    4
  • Number of rooms:
    182

Hotel Awards

UKHOTEL AWARDSRecommendedBristolMercure Bristol Grand Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure Bristol Grand Hotel photos Exterior Mercure Bristol Grand Hotel
Small Double Room
Bed type: Double bed
Check Prices
— Less information+ More information
Room facilities
    Mercure Bristol Grand Hotel photos Room
    Privilege Double Room
    Bed type: Double bed
    Size: 25 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Privilege Double

    Room facilities
      Mercure Bristol Grand Hotel photos Exterior
      Standard Twin Room
      Bed type: Twin beds or 2 Single beds or Double bed
      Size: 16 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Standard|Standard Twin

      Room facilities
        Queen Room
        Bed type: Queen-size bed
        Check Prices
        — Less information+ More information

        Free Wi, Fi/hot Breakfast Included/hdtv/safe, Work Area/coffee, Tea Facilities/walkin Shower

        Mercure Bristol Grand Hotel photos Room Double Suite
        Suite
        Bed type: Double bed
        Check Prices
        — Less information+ More information
        Mercure Bristol Grand Hotel photos Room Junior Double Suite
        Junior Suite
        Check Prices
        • Air conditioning
        — Less information+ More information

        Junior Suite

        Room facilities
          Family Room
          Check Prices
          — Less information+ More information
          Mercure Bristol Grand Hotel photos Room
          Superior Double Room
          Bed type: Double bed or 1 Single bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Superior|Superior Double Bed Non Refundable

          Room facilities
            Mercure Bristol Grand Hotel photos Room
            Compact Double Room
            Bed type: Double bed
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Mercure Bristol Grand Hotel Bristol location
              Show big map »

              Hotel Address:

              Broad Street Bristol, , Bristol, United Kingdom, BS1 2EL

              Get directions
              City Center
              • Bristol
                200 m
              Airports
              Train Stations
              • Bristol Temple Meads Station
                1.1 km
              • Bristol Temple Meads
                1.1 km
              • Bus stop
                300 m
              Restaurants
              • Full Court Press Specialty Coffee
                20 m
              • Tyrells Restaurant @ Thistle Hotel Bristol (cuisine: British)
                40 m
              Parks
              • Castle Park
                190 m
              • College Green
                520 m
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                4
              • Number of rooms:
                182

              Hotel Awards

              UKHOTEL AWARDSRecommendedBristolMercure Bristol Grand Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge

              Mercure Bristol Grand Hotel Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              • Festival of Ideas - 100 m
              • Banksy – Love Cheat - 500 m

              Popular areas

              • City Center - 100 m
              • Queen Square - 600 m

              Places of interest

              • St Nicholas Market - 100 m
              • Commercial Rooms - 100 m
              • Colston Hall - 200 m
              • Bristol Royal Infirmary - 400 m
              • O2 Academy - 500 m
              • Bristol Cathedral - 600 m
              • Wills Memorial Tower - 700 m
              • The Cabot Tower - 700 m
              • Saint Mary Radcliffe - 700 m

              Convention centers

              • At Bristol - 700 m

              Shopping areas

              Amusement

              • Harry's Amusements - 100 m
              • Laser Quest - 100 m
              • The Lanes - 100 m
              • Showcase Cinema de Lux - 100 m

              Monuments and Landmarks

              Museums

              • British Empire and Commonwealth Museum - 600 m
              • Bristol Industrial Museum - 700 m

              Parks

              • the Downs - 100 m
              • Castle Park - 300 m

              Theaters

              Golf courses and Country clubs

              • Kingswood Heritage Museum - 300 m

              Local attractions

              • Cabot Tower - 1.7 km
                Great George St, Bristol
              • Clifton Observatory and Caves - 2.3 km
                Clifton Down, Bristol
              • Clifton Suspension Bridge - 2.6 km
                Suspension Bridge Road, Bristol
              • Bristol Zoo Gardens - 2.2 km
                Clifton Down, Bristol
              • Bristol City Docks - 2.4 km
                BristolEngland

              Near the hotel

              • Castle Park - 190 m
                Castle Street, Bristol
              • College Green - 520 m
                Park Street, Bristol
              • M Shed - 570 m
                Wapping Road, Bristol
              • Bristol Cathedral - 620 m
                College Green, Bristol
              • John Wesley's Chapel - 440 m
                36 The Horsefair, Bristol
              • St Mark's Church - 540 m
                College Green, Bristol
              • The Architecture Centre - 560 m
                16 Narrow Quay, Bristol

              Restaurants nearby

              • Full Court Press Specialty Coffee - 20 m

                Address: 59 Broad Street
                Phone: 7794808552

                94% likes this, based on 41 reviews
                Price Range: GBP 3 - GBP 8

              • Horts Bar & Restaurant - 40 m

                Address: 49 Broad Street

                63% likes this, based on 42 reviews
                Cuisine: European
                Price Range: GBP 38 - GBP 63

              • Cafe Revival - 60 m

                Address: 56 Corn St
                Phone: 01179304008

                62% likes this, based on 62 reviews
                Price Range: GBP 6 - GBP 10

              • Tyrells Restaurant @ Thistle Hotel Bristol - 40 m

                Address: Broad Street
                Phone: +44 (0) 8703339130

                74% likes this, based on 60 reviews
                Cuisine: British
                Price Range: GBP 31 - GBP 38

              • San Carlo - Bristol - 140 m

                Address: 44 Corn Street
                Phone: +44 (0)117 9226586

                75% likes this, based on 386 reviews
                Cuisine: Italian
                Price Range: GBP 12 - GBP 18

              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                4
              • Number of rooms:
                182

              Hotel Awards

              UKHOTEL AWARDSRecommendedBristolMercure Bristol Grand Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge

              Hotels nearby
              Bristol Hotel
              4 stars
              0.6 km
              Future Inn Bristol
              4 stars
              0.7 km
              A4 Hotel Bristol
              3 stars
              4 km

              Mercure Bristol Grand Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Mercure Bristol Grand Hotel

              Average guest rating

              7.4out of 10
              Very good
              Based on 209 reviews

              Rating by category:

              Location
              8.0
              Value
              7.0
              Service
              7.0

              Guest reviews

              • Group of friends
                4.6

                Having to pay extra to park & carpark was a pain with all the restrictions & barriers.Car parking should be included in the price. A few of the staff had a bad attitude,which spoilt it for those that were doing their jobs well.Dirty entrance inside & out... needs a referb. My friends first room was very dirty so they were moved to a cleaner room.

              • Single
                3.2

                The staff although untrained and young meant well.

                Small room. Scuffy furniture. No mini bar as promoted. Poor value to money. Noisy hallways and paper thin partitions between rooms. Not 'handicap friendly' at all (I am a handicapped businessman).

              • Couple
                9.2

                The location was excellent, right in the city centre and close to all the shops and bars. The room was spacious and very clean, nicely decorated.

              • Older travelers
                4.2

                Spa facilities were pleasant.

                As my partner and I both work very long hours and were looking forward to a relaxing break, we were extremely disappointed to be placed in a room next to a bunch of girls clearly on a hen weekend.

              • Single
                7.0

                I thought that the interior design of the room was excellent. I especially liked the stable but moveable mirror as this allowed putting on makeup in a good light.

                I did not like the quality of the food in room service. my daughter dislikes kidney and this was not mentioned on the descriptor for the steak pie, neither was bread or ctlery provided with my ploughmans. our original room was so dark we had to ask for a move.

              • Couple
                9.2

                We arrived early for check in and were told our rooms wouldn't be ready until 2.30pm (it states 2pm) which we were fine with and we got lunch in a nearby restaurant. When we returned at 2.30pm, the room still wasn't ready. However, the staff went out of their way to ensure we were looked after which included a complimentary drink in the bar while we waited, an upgrade to a suite and also £50 to spend in the restaurant. What a fantastic start to what could've been very annoying. The hotel itself seems to be in the middle of being updated so the decor/carpets are a bit 'quirky' but it's clean and pretty well looked after. We would definitely go back.

                Car parking was extra (£8.00) although many of the hotels in Bristol have additional parking charges if any at all. Also, be aware that the gym/spa belongs to the health club next door.

              • Older travelers
                8.2

                Great central location, nice rooms and bar/restaurant areas. Very reasonable car parking charges. Staff were friendly and helpful.

              • Older travelers
                6.2

                very easy to access shops and theatres also secure parking but at a cost.

                For the ammount of money we paid the room was small and carpet had red wine spilt on it. After night out when arrived back the bar was closed, this was the first time we have come across this.

              • Older travelers
                5.8

                Yes, the room was very cold, the air conditioning did not heat the room. The radiator could not be turned on in the room, but I noticed that the radiator in reception worked!

              • Family with children
                7.8

                The room size was very generous. The hotel has a feel of luxury.

                The complimentary toiletries and drinks items were insufficient. There was no brochure/welcome pack in the room with instructions for telephone usage and room service, or hotel facilities etc.

              • Couple
                5.4

                Great central location. Nice hotel and good staff.

                Unfortunately our room was dirty. The staff were v apologetic but didn't clean the room when they said they would. I think this was probably a one-off. Becareful on the rooms though!. We booked a 'double' room for £84.50 but were given a small room with a bed that was definitely not a double. Not sure if that was a one-off or not!... I suspect not.

              • Couple
                10.0

                The health suite facilitys were excellent, staff very friendly and helpful an room clen and comfortable food lovely as well.

              • Older travelers
                5.0

                The only thing good about this hotel is the location

                Room wasnt available on check-in when we attempted to check in an hour after the stated time. The lift was broken. The remote control was broken and wasnt replaced when we complained. The service was rubbish and not what I would expect from a 4 star hotel

              • Couple
                4.2

                (1) I paid a supplement for a 'premier' double room but was given a room of only standard quality (I've stayed there before on business so know the difference) overlooking the noisy outside air conditioning plant. I asked for a room change and was given a room of better quality (larger, better bathroom), so clearly the first room was not 'premier'. (2) Upon checkout the clerk tried to charge for parking even though I had already paid this through Booked.net; had to get the original booking out to prove payment and avoid an £8 charge.

              • Older travelers
                7.4

                The staff were very helpful and friendly. I found the swimming pool and facilities really good. I would have liked more t bags etc in my room. Thanks

              How to reach hotel

              hotel Mercure Bristol Grand Hotel Bristol location
              Show big map »

              Hotel Address:

              Broad Street Bristol, , Bristol, United Kingdom, BS1 2EL

              Get directions
              City Center
              • Bristol
                200 m
              Airports
              Train Stations
              • Bristol Temple Meads Station
                1.1 km
              • Bristol Temple Meads
                1.1 km
              • Bus stop
                300 m
              Restaurants
              • Full Court Press Specialty Coffee
                20 m
              • Tyrells Restaurant @ Thistle Hotel Bristol (cuisine: British)
                40 m
              Parks
              • Castle Park
                190 m
              • College Green
                520 m
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                4
              • Number of rooms:
                182

              Hotel Awards

              UKHOTEL AWARDSRecommendedBristolMercure Bristol Grand Hotel

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in United Kingdom

              Use Badge